Frequently Asked Questions

Everything you need to know about your colorful wardrobe journey.

How do I determine my seasonal color palette?

We offer a comprehensive online color quiz and detailed style guides to help you identify whether you are a Spring, Summer, Autumn, or Winter.

What is your return policy for international orders?

We accept returns within 28 days of receipt, provided items are unworn and in their original packaging with tags attached.

How should I care for my Kettlewell garments?

Most of our items are machine washable at 30 degrees. We recommend washing inside out and drying flat to maintain the vibrancy of the colors and the integrity of the fabric.

Do you offer free shipping?

Standard shipping is free on all orders over $150. For orders below this amount, flat-rate shipping fees are calculated at checkout based on your location.

Are your fabrics sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, long-lasting fabrics like Lenzing Tencel and organic cotton to reduce our environmental footprint.

Can I change my order after it has been placed?

Our warehouse processes orders quickly, but if you contact our customer service team within 30 minutes of ordering, we will do our best to make adjustments.